Terms and conditions of use
Informative translation. Only the original Spanish version is legally binding, and it prevails in case of any discrepancy. Read the original in Spanish
Draft pending legal review. This text describes how Elvyfit works and does not replace the final version, which will be published after review by a legal professional.
1. What Elvyfit is
Elvyfit is a wellness app that helps you organize your training, your nutrition and your habits. It includes an artificial intelligence assistant (Elvy) and two paid plans that you subscribe to inside the app: Plus (Elvy and the AI features) and Premium (the whole app, everything in Plus and a 1:1 personal training service with a human coach).
Elvyfit is not a medical device and does not offer diagnosis, treatment or medical, clinical nutrition or psychological advice.
2. Who can use it
- You must be aged 18 or over.
- Before you start, we ask you to complete a health screening. If you tell us about any situation that requires professional supervision, we will let you know and adapt what the app suggests to you.
3. Your account
- You are responsible for keeping your login details private.
- You can export your data or delete your account at any time from Settings › Privacy.
4. Plans and payments
- There is a Free plan and there are paid plans. Prices and what each plan includes are shown on the Plans screen before any purchase.
- Subscriptions inside the app are managed by the store (App Store or Google Play): renewal, cancellation and refunds follow the store's terms.
- Premium (with the 1:1 service) is also governed by its own contract (see “Premium contract (1:1 with Marc)”).
5. Responsible use
- Use the app for personal and lawful purposes.
- In the social features, respect other people. We may hide content or limit access for anyone who breaks the community rules.
6. Content generated by AI
Some answers and suggestions are generated by artificial intelligence. They may contain errors: review them with common sense and consult a professional when your health is involved. More details in the “Artificial intelligence notice”.
7. Changes to these terms
If we make significant changes to these terms, we will let you know in the app and ask you to accept the new version.
8. Contact
You can write to us from Settings › Help and contact in the app or at help@elvyfit.com.
Questions about this text? Write to us at help@elvyfit.com.